Contact us

We're here to help

Have a question about your order, sizing or a return? Send us a message using the form below, or contact us directly. We aim to reply within 24 hours on business days.

Get in Touch

Email: support@ivyandgracesydney.com
Phone: +31 6 12747524

Customer Service Hours

Monday–Wednesday and Friday–Saturday: 9:00 AM – 7:00 PM (Sydney time, AEST/AEDT)

Company Details

Shop Name: Ivy & Grace Sydney
Company Name: Shi-Global
Business Address: Willem de Poorterstraat 13, 7944 HE Meppel, The Netherlands
Please note: this is our business address, not a returns address. For returns, please follow the steps in our Return & Refund Policy.