Payment Options
Payment Options – Ivy & Grace Sydney
We want shopping with us to feel easy and safe. That's why we offer a range of trusted payment methods, so you can choose the option that suits you best.
Every transaction is processed securely through encrypted payment providers. We never store your full card details. From checkout to confirmation, your payment is handled safely every step of the way.
Accepted payment methods
- Visa
- Mastercard
- American Express
- Apple Pay
- Google Pay
Currency
All prices are shown in Australian dollars (AUD), and all payments are charged in AUD at the time of purchase. Any applicable GST is included in the price or shown at checkout.
When will I be charged?
Your payment is charged as soon as your order is placed. If your order is cancelled before it is processed, you will receive a full refund to your original payment method.
Refunds
Approved refunds are always issued to your original payment method. For details, please see our Return & Refund Policy: https://ivyandgracesydney.com/policies/refund-policy
Payment issues
If your payment doesn't go through, please double-check your card details and billing address, or try another payment method. Still having trouble? Contact us and we'll be happy to help.
Contact
Email: support@ivyandgracesydney.com
Phone: +31 6 12747524
Customer Service Hours: Monday–Wednesday and Friday–Saturday, 9:00 AM – 7:00 PM (Sydney time, AEST/AEDT)
Contact form: https://ivyandgracesydney.com/pages/contact
Ivy & Grace Sydney — Shi-Global
Willem de Poorterstraat 13, 7944 HE Meppel, The Netherlands